The QUOcast, a podcast about hospitality
Something we’ve started experimenting with recently, a podcast about hospitality. Discussion includes “the death of the brand”, and an interview with Minor International’s Dilip Rajakarier.
The High Cost of High Tech
In General on April 12, 2014 at 11:40And even higher cost of underwhelming your guests with dated technology.
Checking into a hotel, the staff on the desk informed me that the minibar was “pressure-sensitive,” so if you took something out and then put it back, you’d still be charged. I couldn’t help but wonder why the minibar was smart enough to know when I had taken a beer, but not clever enough to forgive me after my moment of weakness.. I nodded in acknowledgment, thanked him politely and then shuffled off to my room, pondering the changes in technology and human behaviour, and how they affect the bottom line.
5 Myths about Mobile Solutions
In General on May 28, 2013 at 16:35
Mobile is a huge part of life nowadays. The stats all point to a huge increase in mobile usage, and our own experience as users shows how much it has grown to dominate our online behaviour. So it’s natural for business people to focus on what they can do to make best use of this new opportunity. However, there is a lot of confusion which gets in the way of successfully implementing a mobile strategy.
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