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Posts Tagged ‘TripAdvisor’

Top of the Social Scene

In General on December 31, 2014 at 13:39

Are your hotels’ social media channels hot, or not?

Are you almost finished writing that social media plan you’ve been working on for the last year? Well, if it hasn’t been evolving with the latest trends, you might need to go back to the drawing board. Few things change as quickly as social media, and to be efficient and effective, your strategy should be developing at the same pace. Here’s a rundown of what’s happening as it relates to hotels and hospitality, and how you should be spending your time and money. Read the rest of this entry »

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Strange Bedfellows

In General on August 1, 2014 at 12:11

A LOOK UNDER THE SHEETS AT THE EVER-EVOLVING RELATIONSHIP BETWEEN HOTELS AND OTAs.

Of the two great innovations that technology has enabled in the hotel business in the past 15 years, only one has been truly disruptive: the rise of Online Travel Agents.

Read the rest of this entry »

Making the most of your relationship with OTAs

In General on August 1, 2014 at 12:03

What makes the disruptive innovation of OTAs so fascinating is that they are simultaneously the hotels’ biggest competitor, and potentially their largest online sales channel (for all but the largest chains). The OTAs and the hotels clearly need each other.

Accepting this fact, how can hospitality brands make the most of their online friends-cum-enemies? Read the rest of this entry »

The QUOcast, a podcast about hospitality

In Podcast on June 28, 2014 at 16:20

The QUOcast, a podcast about hospitality

Something we’ve started experimenting with recently, a podcast about hospitality. Discussion includes “the death of the brand”, and an interview with Minor International’s Dilip Rajakarier.

http://quo.li/quocast

Social Media Panel at Serviced Apartments Asia

In General on September 21, 2010 at 08:27

Serviced Apartments AsiaLast week i had the privilege of being on a panel at Serviced Apartments Asia in Singapore, discussing Social Media, and the opportunities it presented for the industry. A review of this is available in a post i wrote on the Keen site.

Anthony Green – September 2010

The internet really HAS changed the hotel industry!

In General on July 13, 2010 at 22:11

Fabrice asks What did the Internet REALLY change in the hotel industry? — and although i don’t have the inside stats that he’s looking for (my experience over the last 10 years has been as a supplier, not as a hotelier), i would hazard a guess that the biggest recipients of any benefits would be small independent hotels. Read the rest of this entry »