technology, hospitality, and plumbing…

Archive for the ‘General’ Category

Quick iPad 2 Prediction — Cheaper!

In General on March 2, 2011 at 22:26

Apple iPad 2In a couple of hours, the iPad 2 will be announced by Apple. Here’s my prediction. Now we know that it’s not going to have a retina display, it’s difficult to imagine what new features it will have. Sure, it’s going to have a camera for FaceTime/Skype, but really, is that all it’s going to be?

So here’s my prediction. The new iPad will be cheaper — my bet is $299. Here’s why. Read the rest of this entry »

Advertisements

Why Mobile Users Lose Out When Travelling

In General on February 10, 2011 at 22:04

Data RoamingAs an avid smartphone user (ok, geek), i look forward to using my favourite gadget while travelling. So much is available to the traveller, and so many apps have been created to ensure users have a great time while travelling: browsers allow you to go online and search for information as needed, and apps have functionality that is nothing short of magical. Many articles give the Top 10 Apps for Tourists, Best Apps for Business Travellers, highlighting everything from the prosaic — city guides, restaurant and hotel reviews — to the downright magical Read the rest of this entry »

Google’s Big Android Problem

In General on January 23, 2011 at 18:43

AndroidGoogle’s got a big problem with Android. And if it doesn’t change its ways, it’s going to get worse.

A lot has been written lately about the battle between Google’s Android and Apple’s iOS. These focus mainly (rightly) on the hardware and software differences, as well as differences in model, and indeed philosophy. However, conventional wisdom seems to be that iOS will make the money now, but Android owns the future. As it stands, that is plain wrong.

Read the rest of this entry »

The Death of Hotel WiFi Fees?

In General on January 13, 2011 at 21:24

Verizon iPhoneVerizon announced yesterday the availability of Apple’s iPhone 4 on its network. While this was good news for those in America waiting for an alternative to the pain of using AT&T’s network, for most of the rest of the world, it had little impact: the Verizon iPhone uses CDMA, a different technology to the GSM that is common in most of the world.

Looking at the screenshots reveals a setting for creating a WiFi hotspot.
Read the rest of this entry »

LEED Hotels

In General on November 11, 2010 at 07:35

LEED -- Leadership in Energy and Environmental DesignDuring a recent trip to the US, I had the pleasure to stay in several excellent hotels. Two of them were LEED certified. What surprised me were that they were the only hotels of their kind (in the 2 major markets they were in).

“Eco” has been a buzzword for a while nowwith every hotel thrusting its eco credentials forward, even if it is only a sign in the bathroom asking you to reuse towels (incidentally the most self-serving of all eco-friendly options, something I find quite cynical on the part of the hotels). Read the rest of this entry »

Mobile Websites: What are the Hotel Big Boys Doing?

In General on October 21, 2010 at 22:42

Mobile WebsitesI’ve been working on mobile sites for some clients just recently, and this has been informative, if slightly depressing! In a previous post i talked about how little distinction there is between hotel sub-brands. If you look at the mobile space, there’s very little distinction between the main brands themselves. Follow me while i take a look. Read the rest of this entry »

Hotel Brands: Are Your Customers As Confused As I Am?

In General on October 5, 2010 at 15:24

Confused?Recently I stayed in a hotel that was part of the Marriott empire – not a Marriott itself, but one of its sub-brands. The experience was a constant surprise – some of the things I expected were missing, but other things I didn’t expect were there. I clearly didn’t understand what the brand was offering. So what was happening?

The more I thought about it, the more it came down to two things. Read the rest of this entry »

Websites: The Curse of Stale Content

In General on September 23, 2010 at 21:30

Websites: The Curse of Stale ContentOne of the first things that I try to persuade clients about is the need to be able to update their website themselves — there’s no point having to send changes to a webmaster or agency, something that could take days.

Most clients see the value in this, but keeping the content fresh, that’s a different matter.

Why is fresh content important? Read the rest of this entry »

Social Media Panel at Serviced Apartments Asia

In General on September 21, 2010 at 08:27

Serviced Apartments AsiaLast week i had the privilege of being on a panel at Serviced Apartments Asia in Singapore, discussing Social Media, and the opportunities it presented for the industry. A review of this is available in a post i wrote on the Keen site.

Anthony Green – September 2010

Hotel Minibar: Go Ahead Punk, Make My Day

In General on September 15, 2010 at 18:01

Dirty HarryChecking into a hotel yesterday, the guy on the desk informed me that the minibar was “pressure-sensitive“, so if you took something out and then put it back, you’d still be charged. I mean, what next, you open the door and the minibar points a Magnum in your face, saying “Go Ahead Punk, Make My Day” in its best Dirty Harry voice? I understand that they want to maximise revenue, and people regularly use the minibar and refill at 7-11, but surely it’s not come to this? Remember, before wifi became the number one gripe for travelers, minibars were the topic of the day. Innovative hotels, mostly in the USA, were even emptying their minibars so that guests could chill their own drinks. In the end i was too scared to open the door (although the tariff sheet was enough to scare me off).

Anyone seen this before?